Frequently Asked Questions

Contact our Call Center at 239.658.3000 during these hours:

Monday – Friday 8:00 a.m. – 5:00 p.m.

If you have an emergency, call 911 immediately.

Call our Call Center at 239.658.3000.

Call Center Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.
OR
Request an appointment through the Patient Portal.

If you have an emergency, call 911 immediately.

Patients should arrive 10-15 minutes prior to the scheduled appointment time.

Call our Call Center at 239.658.3000, and a representative will help you cancel or reschedule.
OR
You can request a different appointment through the Patient Portal.

If you arrive more than 15 minutes past your appointment time,
we will do our best to fit you in, but you may need to wait or reschedule.

We accept Medicaid and Medicare, and we are contracted with most larger commercial insurance plans. Call for details.

Bring your insurance card to every visit and be prepared to pay your co-payment
when you check in for your appointment. We accept VISA, Mastercard, American Express, Discover and checks.

Healthcare Network believes that everybody is entitled to affordable healthcare.
No one will be denied access to services due to lack of insurance.

If a patient doesn’t qualify for insurance, Healthcare Network offers a sliding fee scale for self-pay patients based on family size and income. No one will be denied access to services due to lack of insurance.

Learn More

Using a secure website, you can use your Patient Portal to communicate with your provider about non-urgent needs, request appointments, request medication refills, and review your medical information including medications, allergies, immunizations, lab results and care plans.
You can access your medical and dental records through your Patient Portal.

Patients can request medication refills through the Patient Portal
or by calling their Healthcare Network pharmacy.

PHARMACY LOCATIONS:
At Nichols Community Health Center (Golden Gate): 239.658.3772
At Marion E. Fether (Immokalee): 239.658.3773