Expanding the work of the Covid-19 response team

Recognizing the importance of the COVID-19 Response Team in reaching the community with critical healthcare information and care, Healthcare Network has expanded the size and work of team to form the Healthcare Network Community Outreach Team.

“During the pandemic, Healthcare Network recognized early the need to build trust by providing culturally and language-appropriate information about COVID-19, particularly in remote, vulnerable communities,” said Jean Paul Roggiero, director of community relations. “When we saw success of the door-to-door efforts during the pandemic, we knew we could continue to make a significant impact in preventative healthcare beyond our walls in the remote corners of our community.”

The team will continue to provide COVID-19 support as needed, as well as address other conditions in the community such as hypertension, diabetes and heart disease.

How the team will expand coverage

The grant allows Healthcare Network to hire six additional full-time community health workers with the goal of reaching the underserved in areas including:

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Everglades City/Chokoloskee

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Golden Gate Estates/Orangetree/Oil Well Road

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Naples (Lely)

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Naples Manor Bayshore/Shadowlawn

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North Naples

The team will continue door-to-door visits and work with Healthcare Network’s Chronic Care Management team and other professionals with referrals for healthcare and social support services. Home visits also allow the team to address some issues that impact health by connecting families with local resources for physical and mental health, transportation, food and housing assistance.

impact of outreach During covid-19

The COVID-19 Response Team was formed in 2020 to expand programs to include increased testing and eventually vaccines, education and community outreach. 

The goal was to dispel rumors and provide and build confidence in vaccination and testing, particularly in vulnerable communities where language and cultural barriers as well as a historical distrust in healthcare exist. 

Community health workers (promotoras) provided door-to-door outreach with culturally appropriate educational materials and messaging in Immokalee. In late 2020, the team canvassed 601 homes in 16 days, reaching about 1,500 people. From Jan. 1-Oct.20, 2021, the multilingual promotoras visited 4,932 homes, providing education and support. 

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As of Oct. 18, 2021, efforts of the COVID-19 Response Team and collaborations have made it possible for Healthcare Network to: 

The Power of collaboration

Going forward, the team will plan mini-health fairs, health education events and workshops, and continue to answer questions from the community and provide information. Anyone may reach out to the team, such as a community member in need or an organization that wants to work with Heathcare Network to hold a community health event. Call 239-675-7080 or email the team at or fill out the form below.