At Healthcare Network, our teams remain committed to keeping the community healthy during this pandemic. Our practices are open, and we continue to be vigilant for our patients. At this time, we are unable to accommodate walk-ins.
If you are sick or need medical care, CALL US FIRST at 239.658.3000. This simple act allows our team to safely assess your condition and protect all patients and staff against potential exposure should you need an in-person appointment.
To ensure a safe visit for our patients and employees, we have implemented the following added precautions throughout our practices:
- All patients are pre-screened for COVID-19 symptoms prior to receiving care, by phone and once again at the practice location
- Appointment schedules have been revised separating sick visits from other urgent primary care appointments or pharmacy needs
- Patient waiting areas are cleaned regularly and set up for social distancing. Patients may also wait in their cars, if the option is available
- Once a patient exits an exam room, surface disinfection is conducted by staff wearing personal protective equipment (PPE)
- Increased hand sanitizer stations throughout the practices
- Vendors, visitors, observers, and other non-essential individuals are not permitted in our practices
- When necessary, a patient caregiver will be permitted to accompany a patient. All caregivers must be screened
- Our facilities team maintains a robust sanitation routine to ensure our patient and staff areas are clean and follow infection control guidelines
- Ensuring employees have adequate personal protective equipment (PPE)
- Requiring all patients over age 2 to wear a face mask
Resource Line
PHONE: 239.675.7080
EMAIL: HCNcovid@healthcareswfl.org
Managed by a multilingual team consisting of registered nurses, licensed practical nurses, medical assistants, and individuals with experience in public health and health education, our resource line can help answer community questions about the virus.
It will also provide callers with information on community resources and testing locations.
COVID-19 Testing
Healthcare Network is committed to providing our community access to free COVID-19 testing. Future testing events at the Nichols Community Health Center and other locations throughout Collier County are being organized and will be announced.
For the latest updates on future Healthcare Network COVID-19 testing events, visit our calendar
Mental Health Support for Frontline Workers
Through a generous grant, Healthcare Network is offering three FREE mental health sessions to frontline workers and their families in need of support as a result of the COVID-19 pandemic.